Shipping Policy

At DUROMEN, we work with reliable shipping providers to help ensure your order is delivered safely and efficiently.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Times

Estimated delivery times vary depending on the destination, shipping method, carrier, customs procedures, and other circumstances beyond our reasonable control.

When tracking is available, tracking information will be provided after your order has been shipped.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

DUROMEN is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Shipping Delays

Unexpected delays may occur due to weather, carrier disruptions, customs processing, holidays, or other circumstances outside our control.

For questions regarding your shipment, please contact us at support@duromen.com.