FAQ

❓ Frequently Asked Questions

🛍️ What products does DUROMEN sell?

🌿 DUROMEN specializes in men's T-shirts and casual fashion products designed for everyday wear.

⏱️ How long does order processing take?

⭐ Orders are generally processed within 1–3 business days after payment confirmation.

📦 Will I receive tracking information?

✓ When tracking is available for your shipping method, tracking information will be provided after your order has been shipped.

🏠 Can I change my shipping address after placing an order?

⚠️ Please contact us as soon as possible if you need to change your shipping address. We cannot guarantee that an address can be changed after an order has entered the shipping process.

🔍 What if my order arrives damaged or incorrect?

💬 Please contact us at support@duromen.com with your order number and clear photographs of the item. Our team will review the issue and assist you.

↩️ Can I return a T-shirt?

🍃 Items must meet the applicable return conditions, including being unworn, unwashed, and in their original condition. Please review our Refund Policy before sending an item back.